FAQs | New Bloom Festival

how much are tickets?

FIRST RELEASE: $119.90 including booking fees.
SECOND RELEASE: $129.90 including booking fees.
Any additional Ticketing Fees will vary and New Bloom Fest has no say in these additional fees.

Where can I buy tickets from?

Tickets are exclusively sold via Ticketmaster.

presale information

Sign up HERE to access presale tickets.
Presale tickets will be available to purchase from Monday 11 November @ 5pm AEST.

general public sale information

GA Tickets will be available from Wednesday 13 November @ 12pm Local Time.

I live overseas, how can i purchase tickets

You can purchase a ticket from the ticketing outlet as normal, just select print at home / e-ticket as Ticketmaster can not send a hard-copy ticket overseas.

I am under 18, can i attend?

No sorry, this event is strictly 18+.

Do I need ID to attend / what is acceptable ID?

Yes. You must provide one of the following:
• Australia Photo Drivers License
• Australian Passport
• Overseas Passport
• Australian Proof of Age Card
• Digital ID

I require a Carer and/or Companion Ticket, who should I contact?

If you have a companion card, simply present it at the box office when your tickets are being scanned upon arrival. To arrange a companion card ticket before the event date, please contact the venue at admin@thefortitude.com.au or Ticketmaster.

I’m having issues receiving my tickets.. who should I contact?

Please contact the Ticketmaster directly & they will be able to assist.

SHOULD I BUY A RE-SOLD TICKET?

We DO NOT recommend purchasing tickets from any unofficial as we cannot guarantee the legitimacy of these tickets & therefore purchasing tickets from any 3rd party sellers may put you at risk at being turned away at the venue.

ACCESSABILITY AT NEW BLOOM FESTIVAL

Our priority is to provide an inclusive, accessible, and fun festival experience for everyone. While some details are still being confirmed, Brisbane will have;
‍
• A dedicated area for viewing at the main stage.
• Accessible toilets
• Carer/Companion card tickets
• A dedicated lane of entry, bars and lowered service points

The Fortitude Music Hall is a wheelchair accessible venue, the main auditorium is located on the Brunswick Street Mall level (ground floor). There is a lift located for the mezzanine level and our staff will be able to assist you to your designated area. There are wheelchair amenities available on both levels, and companion cards are accepted.
Mezzanine level wheelchair amenities are available if/when the upstairs section is activated.

Please advise Ticketmaster when booking your tickets so we can reserve you a great spot.
‍https://thefortitude.com.au/fortitude-music-hall-accessibility/

Will lighting be friendly for those who are sensitive to strobe / intense lighting?

Unfortunately due to the nature of the acts and scale of the fest, we are not able to guarantee this and in most cases bands production may include strobes & intense light shows.

Disabled Parking & General Parking at Venue

Please note that the Fortitude Music Hall does not have its own on-site parking. For wheelchair parking, we recommend reserving a spot at McWhirters car park, which is only a block away from the venue. This car park has a lift to all levels and no steps on entry or exit. Alternatively, you may choose to park on the street in the surrounding area using Brisbane City Council’s metered parking areas.

There are several parking options close by – McWhirters Carpark, located directly behind the venue, accessed via Warner Street and Ballow Street.

Book online for cheaper rates.

PUBLIC TRANSPORT TO THE VENUE

Trains: Fortitude Valley Train Station is located only 200 metres away, a three minute stroll and will cater for all train lines in Brisbane including the Gold Coast, Ipswich and Nambour (Sunshine Coast)
‍
Buses: There are many bus stops located in the Valley, many less than a minute’s walk from the venue. Please search TransLink Journey Planner for more details
‍
Taxis & Ridesharing: If you’re searching for a taxi you will find taxi ranks spread throughout the Valley to get you home quickly and safely. We are located on a pedestrian mall so the closest of those is located at the top of the Brunswick Street Mall on Ann street. Other locations include Wickham Street outside McWhirters, Brunswick Street North and Brunswick Street South.

CAN I BRING MY OWN WATER BOTTLE TO REFILL AT THE VENUE

Yes, as long as it is empty.

New Bloom Fest requires all bottles to be of a soft material, we will not allow metal / hard material bottles.

IS THERE ANYTHING I CAN'T BRING?

– Drinks of any kind, this includes bottled water
– Glass (containers, bottles, glasses)
– Drugs
– Weapons of any kind e.g. knives, guns
– Professional cameras
– Aerosol spray containers of any description
– Laser Lights and pens
– Animals (Guide dogs excluded)
– Items considered illegal or dangerous (including belts and jewellery)
– Skateboards, scooters, rollerblades or bicycles (If you have a skateboard, this can be cloaked)
– Selfie sticks
– Any audio or recording device
– Texta pens
– Un-solicited marketing materials

Professional Photography is not allowed without a media pass. Any camera with a detachable lens is prohibited.

Is there pass outs / Can I leave the event and re-enter later?

Yes, you will be allowed to leave & re-enter the venue in Brisbane.

What food will be available at the event?

No food options will be available at Fortitude Music Hall. You are welcome to leave to purchase food from your desired location.

Can external food be bought into the venue if I have an allergy?

Please email us at info@newbloomfest.com

CAN I BRING IN MEDICATION?

Yes, if you require any medication on the day, please provide medical evidence in accordance on the day.

If you don’t have supporting medical evidence, please email us at info@newbloomfest.com and we will do our best to accommodate.

Is there a cloak room?

Yes there will be a cloak room for jackets and bags. There will be an additional fee.

How can I apply for media accreditation?

Please email us at info@newbloomfest.com & we will pass onto New Bloom Fest’s PR team.

I still have more questions! Who can I contact?

Shoot us an email at info@newbloomfest.com

how much are tickets?

FIRST RELEASE: $119.90 including booking fees.
SECOND RELEASE: $129.90 including booking fees.
Any additional Ticketing Fees will vary and New Bloom Fest has no say in these additional fees.

Where can I buy tickets from?

Tickets are exclusively sold via Moshtix

presale information

Sign up HERE to access presale tickets.
Presale tickets will be available to purchase from Monday 11 November @ 5pm AEST.

general public sale information

GA Tickets will be available from Wednesday 13 November @ 12pm Local Time.

I live overseas, how can i purchase tickets

You can purchase a ticket from the ticketing outlet as normal, just select print at home / e-ticket as Ticketmaster can not send a hard-copy ticket overseas.

I am under 18, can i attend?

No sorry, this event is strictly 18+.

Do I need ID to attend / what is acceptable ID?

Yes. You must provide one of the following:
• Australia Photo Drivers License
• Australian Passport
• Overseas Passport
• Australian Proof of Age Card
• Digital ID

I require a Carer and/or Companion Ticket, who should I contact?

Moshtix support will assist with companion/carer tickets. Please contact them directly https://tixsupport.moshtix.com.au/hc/en-us

I’m having issues receiving my tickets.. who should I contact?

Please contact Moshtix support directly.

SHOULD I BUY A RE-SOLD TICKET?

ACCESSABILITY AT NEW BLOOM FESTIVAL

Our priority is to provide an inclusive, accessible, and fun festival experience for everyone. While some details are still being confirmed, the Sydney Venue will have:

• A dedicated area for viewing
• Accessible toilets
• Carer/Companion card tickets
• A dedicated lane of entry, bars and lowered service points

The Roundhouse is completely wheelchair accessible, including elevator accessibility to the mezzanine level for all guests but be sure to phone ahead for any particular requirements so we can provide assistance as necessary.

Will lighting be friendly for those who are sensitive to strobe / intense lighting?

Unfortunately due to the nature of the acts and scale of the fest, we are not able to guarantee this and in most cases bands production may include strobes & intense light shows.

Disabled Parking & General Parking at Venue

The nearest accessible parking area is located on First Ave W, outside the UNSW fitness and aquatic centre.
All parking on campus is free on weekends, with the most spaces available likely to be across the road from the roundhouse at the Western Campus Carpark located on Western Campus Dr.

PUBLIC TRANSPORT TO THE VENUE

Light Rail: With the light rail, you can now arrive at our doorstep within 15 minutes from Sydney's CBD. Catch the L3 Kingsford line and disembark at the UNSW Anzac Parade stop. The L3 Kingsford Line includes 14 stops between Circular Quay and Kingsford, running down George St through the CBD, Haymarket, Central, Surry Hills, Moore Park, ES Marks, Kensington, UNSW Anzac Parade, Kingsford and Juniors Kingsford.

Bus: Less than 15 minutes from Sydney’s CBD, Roundhouse is easily accessible with nearly 1,700 UNSW express bus services per week from Central station. Guests can also access Roundhouse from Coogee, the Inner West, Botany and Circular Quay.
392, 393, 395, operate along Elizabeth St in the city.
370 from Leichardt, Glebe, Newtown Green Square and Coogee.
400 from Bondi Junction, Airport, Rockdale and Burwood

Cycling: Roundhouse at UNSW is accessible for cyclists with bike racks available across campus.

CAN I BRING MY OWN WATER BOTTLE TO REFILL AT THE VENUE

Empty water bottles are fine to bring in and can be refilled from any of our water refill stations located at the bar service areas.

IS THERE ANYTHING I CAN'T BRING?

The following restricted / prohibited items are not permitted into the Roundhouse:
– Drinks of any kind, this includes bottled water
– Glass (containers, bottles, glasses)
– Drugs
– Weapons of any kind e.g. knives, guns
– Professional cameras
– Aerosol spray containers of any description
– Laser Lights and pens
– Animals (Guide dogs excluded)
– Items considered illegal or dangerous (including belts and jewellery)
– Skateboards, scooters, rollerblades or bicycles (If you have a skateboard, this can be cloaked)
– Selfie sticks
– Any audio or recording device
– Texta pens
– Un-solicited marketing materials

Is there pass outs / Can I leave the event and re-enter later?

There is no pass-outs. This means that once you leave the event, you cannot re-enter.

What food will be available at the event?

We are still working through finalising the food options but there will be a range of food trucks to choose from.

Can external food be bought into the venue if I have an allergy?

Please email us at info@newbloomfest.com

CAN I BRING IN MEDICATION?

Is there a cloak room?

Yes there will be a cloak room for jackets and bags. There will be an additional fee.

How can I apply for media accreditation?

Please email us at info@newbloomfest.com & we will pass onto New Bloom Fest’s PR team.

I still have more questions! Who can I contact?

Shoot us an email at info@newbloomfest.com

how much are tickets?

FIRST RELEASE: $119.90 including booking fees.
SECOND RELEASE: $129.90 including booking fees.
Any additional Ticketing Fees will vary and New Bloom Fest can not control these fees.

Where can I buy tickets from?

Tickets are available from Moshtix & Oztix.

presale information

Sign up HERE to access presale tickets.
Presale tickets will be available to purchase from Monday 11 November @ 5pm AEST.

general public sale information

GA Tickets will be available from Wednesday 13 November @ 12pm Local Time.

I live overseas, how can i purchase tickets

You can purchase a ticket from the ticketing outlet as normal, just select print at home / e-ticket as Ticketmaster can not send a hard-copy ticket overseas.

I am under 18, can i attend?

No sorry, this event is strictly 18+.

Do I need ID to attend / what is acceptable ID?

Yes. You must provide one of the following:
• Australia Photo Drivers License
• Australian Passport
• Overseas Passport
• Australian Proof of Age Card
• Digital ID

I require a Carer and/or Companion Ticket, who should I contact?

Please reach out to Moshtix Support or Oztix (whichever ticketing outlet you purchased tickets from!) to assist.

I’m having issues receiving my tickets.. who should I contact?

Please contact Moshtix support or Oztix directly.

SHOULD I BUY A RE-SOLD TICKET?

ACCESSABILITY AT NEW BLOOM FESTIVAL

Our priority is to provide an inclusive, accessible, and fun festival experience for everyone. While some details are still being confirmed, all cities will have:

• A dedicated area for viewing
• Accessible toilets
• Carer/Companion card tickets
• A dedicated lane of entry, bars and lowered service points

All areas of the venue are accessible via wheelchair
The venue will also have a disabled bathroom

Will lighting be friendly for those who are sensitive to strobe / intense lighting?

Unfortunately due to the nature of the acts and scale of the fest, we are not able to guarantee this and in most cases bands production may include strobes & intense light shows.

Disabled Parking & General Parking at Venue

Unfortunately Plummer street does not have disabled parking. There is limited parking on Plummer Street, Smith Street, Williamstown Road. We recommend drop-off, ride-share or the bus.

PUBLIC TRANSPORT TO THE VENUE

Trains: The closest train station is Southern Cross Station. Buses
Bus: 235 to Fishermans Bend will stop at Plummer St/Salmon St (Port Melbourne) and then it’s a 5 minute walk to The Timberyard.
Please search PTV to plan your journey.
Taxis & Ridesharing: Please organise pick up / drop off along Plummer St.

CAN I BRING MY OWN WATER BOTTLE TO REFILL AT THE VENUE

Yes, as long as it is empty.

New Bloom Fest requires all bottles to be of a soft material, we will not allow metal / hard material bottles.

IS THERE ANYTHING I CAN'T BRING?

Is there pass outs / Can I leave the event and re-enter later?

There is no pass-outs. This means that once you leave the event, you cannot re-enter.

What food will be available at the event?

We are still working through finalising the food options but there will be a range of food trucks to choose from.

Can external food be bought into the venue if I have an allergy?

Please email us at info@newbloomfest.com

CAN I BRING IN MEDICATION?

Is there a cloak room?

Yes there will be a cloak room for jackets and bags. There will be an additional fee.

How can I apply for media accreditation?

Please email us at info@newbloomfest.com & we will pass onto New Bloom Fest’s PR team.

I still have more questions! Who can I contact?

Shoot us an email at info@newbloomfest.com

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