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frequently asked questions

brisbane cancellation
statement

To our New Bloom friends in Brisbane, Due to the recent news of Cyclone Alfred that is forecasted to hit Queensland, New Bloom Festival Brisbane will no longer be able to proceed this coming Saturday at Fortitude Music Hall on March 8th.

We are incredibly sad to announce this as so much time and effort has been put into producing this event but the safety well being of all our fans, artists and staff takes top priority.

The festival will be proceeding in Sydney on March 9 and Melbourne on March 10.

We appreciate your understanding during this tough situation and wishing everyone the best luck during this tough time

- Team New Bloom

refund policy

No action is required. Your refund will be processed to the original method of payment used at time of purchase. It should appear on your account within 14-21 days. If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster.

what are the set times?
how much are tickets?
Where can I buy tickets from?
general public sale information
Accomodation recommendations?
I live overseas, how can i purchase tickets
I am under 18, can i attend?
Do I need ID to attend / what is acceptable ID?
I require a Carer and/or Companion Ticket, who should I contact?
I’m having issues receiving my tickets.. who should I contact?
SHOULD I BUY A RE-SOLD TICKET?
ACCESSABILITY AT NEW BLOOM FESTIVAL
Will lighting be friendly for those who are sensitive to strobe / intense lighting?
Disabled Parking & General Parking at Venue
PUBLIC TRANSPORT TO THE VENUE
CAN I BRING MY OWN WATER BOTTLE TO REFILL AT THE VENUE
IS THERE ANYTHING I CAN'T BRING?
Is there pass outs / Can I leave the event and re-enter later?
What food will be available at the event?
Can external food be bought into the venue if I have an allergy?
CAN I BRING IN MEDICATION?
Is there a cloak room?
How can I apply for media accreditation?
I still have more questions! Who can I contact?
what are the set times?
how much are tickets?
Where can I buy tickets from?
general public sale information
accomodation recommendations?
I live overseas, how can i purchase tickets
I am under 18, can i attend?
Do I need ID to attend / what is acceptable ID?
I require a Carer and/or Companion Ticket, who should I contact?
I’m having issues receiving my tickets.. who should I contact?
SHOULD I BUY A RE-SOLD TICKET?
ACCESSABILITY AT NEW BLOOM FESTIVAL
Will lighting be friendly for those who are sensitive to strobe / intense lighting?
Disabled Parking & General Parking at Venue
PUBLIC TRANSPORT TO THE VENUE
CAN I BRING MY OWN WATER BOTTLE TO REFILL AT THE VENUE
IS THERE ANYTHING I CAN'T BRING?
Is there pass outs / Can I leave the event and re-enter later?
What food will be available at the event?
Can external food be bought into the venue if I have an allergy?
CAN I BRING IN MEDICATION?
Is there a cloak room?
How can I apply for media accreditation?
I still have more questions! Who can I contact?
what are the set times?
how much are tickets?
Where can I buy tickets from?
general public sale information
accomodation recommendations?
I live overseas, how can i purchase tickets
I am under 18, can i attend?
Do I need ID to attend / what is acceptable ID?
I require a Carer and/or Companion Ticket, who should I contact?
I’m having issues receiving my tickets.. who should I contact?
SHOULD I BUY A RE-SOLD TICKET?
ACCESSABILITY AT NEW BLOOM FESTIVAL
Will lighting be friendly for those who are sensitive to strobe / intense lighting?
Disabled Parking & General Parking at Venue
PUBLIC TRANSPORT TO THE VENUE
CAN I BRING MY OWN WATER BOTTLE TO REFILL AT THE VENUE
IS THERE ANYTHING I CAN'T BRING?
Is there pass outs / Can I leave the event and re-enter later?
What food will be available at the event?
Can external food be bought into the venue if I have an allergy?
CAN I BRING IN MEDICATION?
Is there a cloak room?
How can I apply for media accreditation?
I still have more questions! Who can I contact?